Post by moya on Sept 5, 2006 10:07:45 GMT
We are so disappointed and can't quite believe it! 
Our Duo Hylo, registered September 1st 2005 had it's first annual service two weeks ago. We had it done a bit earlier than necessary as we are off on our holiday and it would have been too late to get it done on our return without risking the warranty becoming void. We took it to our usual garage who have serviced our cars for years. When we picked it up he showed us where oil had been dripping down from the engine. He was amazed as not only is it less than a year old but only clocked up just over 3000 miles.
Went straight to the Citroen garage and told them. They booked it in to look at it last Tuesday. Found the problem but they can't do the work on it until this Thursday as they have to order the parts and it is a four hour job. The oil leak is coming from the oil seal on the cam shaft. I know these things do happen but we just didn't expect it on a brand new vehicle.
OH stressed to Citroen that we are leaving early on Sunday to go on holiday and can they assure him that it will be done. They have assured us that it will be ready by Thursday afternoon. I'll let you know.
To be fair to Citroen they didn't even question it when we took it in but then I wonder if that is because it isn't anything out of the ordinary as far as they are concerned.
Our Duo Hylo, registered September 1st 2005 had it's first annual service two weeks ago. We had it done a bit earlier than necessary as we are off on our holiday and it would have been too late to get it done on our return without risking the warranty becoming void. We took it to our usual garage who have serviced our cars for years. When we picked it up he showed us where oil had been dripping down from the engine. He was amazed as not only is it less than a year old but only clocked up just over 3000 miles.
Went straight to the Citroen garage and told them. They booked it in to look at it last Tuesday. Found the problem but they can't do the work on it until this Thursday as they have to order the parts and it is a four hour job. The oil leak is coming from the oil seal on the cam shaft. I know these things do happen but we just didn't expect it on a brand new vehicle.
OH stressed to Citroen that we are leaving early on Sunday to go on holiday and can they assure him that it will be done. They have assured us that it will be ready by Thursday afternoon. I'll let you know.
To be fair to Citroen they didn't even question it when we took it in but then I wonder if that is because it isn't anything out of the ordinary as far as they are concerned.
